Leadership and Management Programmes
by Carina Alexander, 0207 752 0381 carina@rolemodelworld.com
in partnership with Chartered Management Institute and Westminster School of Management


"The Role Model Consulting and Westminster School of Management has become one of London's leading deliverers of Management qualifications with a success rate of 86%. Only 20% of managers in the UK are qualified so it is not surprising that many managers are rushing to take advantage of a funded programme to get qualified. Of those who get qualified, 96% would recommend our programmes.

The partnership is accredited by the Chartered Management Institute (UK's oldest and most respected management awarding body) to deliver its qualifications in Victoria and through a network of affiliated centres across the UK and abroad. It also has a web-based live conferencing (online) system to support distance learners. We are offering 100% fully funded Chartered Management qualifications to all experienced and trainee managers, which includes free membership of the Institute the moment you sign up.

There are 4 levels:
Level 2 NVQ in Team Leading (Certificate in Team Leading)
Level 3 NVQ in Management (Certificate in Management)
Level 4 NVQ in Management (Diploma in Management)
Level 5 NVQ in Management (Executive Diploma in Strategic Management)

The following subjects will give you the Chartered Management Institute qualification at Level 2, 3 and 4
that can attract 100% funding (eligibility requirements being that you are over 19 and UK resident):

(Download your registration forms - the areas highlighted in yellow require either the candidates infomation or signature OR yoiu managers info/signature. Click here (1MB) to down load the zip file with the forms.)

Chartered Management Institute Team Leader/Supervisors programme NVQ Level 2 (Accreditation - Certificate in Team Leading)

Chartered Management Institute in Management (First Line Management / Performance Management programme) NVQ Level 3 (Accreditation - NVQ level 3 in Management)

Chartered Management Institute in Management (Management programme) NVQ Level 4 (Accreditation - NVQ level 4 in Management)

Chartered Management Institute in Management (Management programme) NVQ Level 5 (Accreditation - NVQ level 5 in Management)

Line Management
Sales Management
Call Centre Management
IT Management
Voluntary Management
Retail Management
Office Management
Marketing Management
Continued right hand column.......



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Candidate feedback for candidates from May and June 2008:

“It was very informative. As a manager with no official training in management I found the areas covered, very useful … After this course, we will be looking at ways to improve our Health and Safety, make better use of my time and possibly introduce a form of appraisals…”
Colleen Tillet, Made Simple Group

 

“The course proved to be very useful … the teaching style was interesting and different.”
Kinda Sandy, Rockpools

 

“I found the course interesting, and I feel I could do the next level. I have underpinned the current techniques, my confidence is up, and Assertiveness has improved. Problem solving was excellent, and there were different types of coaching … it helped me realize how vast my role is, and how much I already know! ...”
Sara Buthlay, Rockpools

 

“I particularly found the workshops useful as they allowed me to hear about others manager’s work styles and issues. The course overall has given me the confidence to manage my team more effectively … Since I started the course, I have developed better working relationships with my staff … Going forward, I would like to continue using the good practices learnt during the course…”

Angela Wilkie, Selco

 

“The topics covered in this course are very relevant to the issues / situations faced in my current job / organization. … Some very useful tools of analysis are introduced.
Time management exercises are very interesting and provide excellent guidance to daily use.
The course successfully covered a wide range of topics in a short period of time. A good refresher for some management concepts”

Yoke M. Koh, CIAC (Chinese Information and Advice Centre)

 

“I have increased in confidence and it is good as a refresher. It has been brilliant specially Change Management and Appraisal.”

Faith Ezugwu, London Councils

 

“What I have learnt most, is to effectively recognize a problem and implementing ideas… I feel more confident in coming up with new ideas and holding meetings with my colleagues. I am more supportive to my senior staff.”

Eileen-Anne Linde, BMI Healthcare, Clementine Churchill Hospital.

 

“This course has benefited me with regards my Office Manager’s role in the office. Now, I feel confident to run the office, listen to member of staff and generally oversee all the day to day running of the office … This course has really given me the Qualification that enables me to do the job essentially, which I never had. Look forward to doing the next course!!!”

Anne Saxby, National Association of Shop fitter

 

“I feel that the course has been very good, and it helped me to try and solve problems in my shop. … I will be using the Time Management Section quite a lot, as this was very useful to me. Also the use of Paired Comparison Criteria Ranking Technique will really help me in my shop.”

Emma Brace, Better Bet

 

“…The Motivation Section was particularly helpful … it helped me finding out why individuals were not motivated in my team, and find the ways to help them become motivated again. … I feel I am better placed to most of my team and would like to increase responsibilities to benefit the company”

Ruth Barton, Rockpools

 

“… The course was very informative and useful for future practice. In particular, the planning change and implementing was very useful as our company is constantly expanding and changing, so I’ll be able to use my new skills in the future… It provided useful information, that is crucial to Business management and thought me useful skills needed”

Grant Beeming, Made Simple Group

 

“The course allowed me to identify problems that affected my productivity and the development of my staff and department… I learnt the importance of staff involvement to overcome problems… I have created a better working environment for my team. The staff in return, felt more motivated and organized, and have fed this back to me. Communicating with staff has become a more efficient exercise and has improved productivity.
The course gave me an insight into the best way to manage staff, work loads, and to resolve problems efficiently.”

Dominique Augustin, Brent Mencap

 

“The course has helped me to conceptualize management theory, and improve my problem solving capacity. I also have a more developed understanding of the appraisal process and reasons of bringing about change and improvement within our organization”

Louisa Cox, DVIP

 

“…Very informative and brilliant for management skills building”

Vathou Neophyton, Metropolitan Police Training Div Hendon

 

“… the course brought a new dimension to my way of thinking. I find it easier to delegate now and worthwhile to put the training in for the long term benefits… I aim to complete NVQ Level 4 in management within the next year and develop my IT skills further. “

Rebecca Moore, Masterbuild and Maintenance LTD.

 

“The course has been very beneficial to me, as I have learnt to deal better with employee conflicts, evaluating issues and managing employee relations.
Time keeping and Delegating lessons have been helpful, as different ways were explained very well… the course has been important for my professional development.”

Stephanie Peters, Bridgestreet Worldwide.

 

“…I have learnt a lot about Communication process and giving constructive feedback, motivation, identifying the root cause of problems and ways of analyzing it and identifying solutions… I have been improving myself at work place since the start of this training…”

Ms. Toluwalope Elizabeth Akiode, Rembus Ventures Ltd.

 

“I was surprised by how much I learnt as far as people management techniques were concerned… the course has been beneficial. I feel much more comfortable assuming the position I’ve been given. Some of the tips / techniques we covered for managing people and change, were specially useful and a bit of an eye opener… I look forward to testing and implementing what I’ve learnt during this course…”

Oscar Montes de Oca, Made Simple Group

 

“… The training has helped to give me more confidence in my role and think about how to approach and plan new ideas. I want to take the next few days to digest the training more and implement new suggestions.”

Sally Craske, Barnet Refugee Service

 

“ Kate is recently undertaking the Project Management training, which is already having positive effect on delivering the individual award schemes… The company is currently undergoing a structural review and many changes are already starting to be implemented. The Project Management training has helped with implementing some of these, such as better communications between individual teams, better collaboration on cross- team projects. Clearly defined roles within a project have also helped to prevent a number of problems and solve those that occurred more effectively.”

Vivien Niblett, about Kate Beeching, Bura

 

“This NVQ, Level 3 in Management course, was very professional, excellent. I have learnt a lot and I think it will be helpful in my current role and in the future…  I’m already recommending thee course to my friends, I feel much more confidant to manage my team.”

Malgorzata Bikonis, A Woman’s Touch Ltd.

 

“I have found this course very useful… It has showed me discussion pointers, working through change, managing change, understand the mentoring and managers role, working and enabling the staff to work as a team and to discuss their ideas openly…”

Patricia Anne Gillespie, Valence Medical Centre.

 

“This course has given me the confidence to approach staff at any level to discuss matters of the business.”

Teena Barker, Better Bet B.S.S.L

 

“The course has helped me greatly. The basic outlines on running a project in the correct manner, was a great help. It gave me direction and the ability to run my project smoothly. The skills of running a business works well.”

Brenda Dyer, West Indian Women’s Association (W.I.W.A.)

 

“… very useful as it has helped me in the planning and implementing a campaign in an organized way. It has taught me how to manage and communicate with a team of people effectively and sensitively…”

Nasreen Yousaf, Z Travel (Beelzebnb Ltd.)

 

“I have found this course very beneficial to my current role… I have learnt a lot, gained new skills that will help me work better...”

Jyoti Keshwala, Each

 

“The training has really helped already, in terms of taking meetings (the cut line offered has helped them to be focused, pro-active and manageable), problem solving (from identification to resolution) and appraisals were constructive and goal oriented…”

Felicity Venton, City Screen Ltd.

 

“In order to gain this Qualification, I received face to face training on a range of management topics including problem solving and Time Management.
The online learning information has proved invaluable as has the work Based Assignment, and in particular the ‘Fishbone’ problem identification model which I’ll use again… “

Lillian Brown, Advice UK

 

“To gain such a Qualification is invaluable to my personal and professional development. I have really enjoyed doing the online learning… “

Siobhan Hogan, Advice UK

 

“I think I most benefited for the section on problem solving because it allowed me to focus on a current situation and to implement a plan to resolve it.
I feel that this training has made me more confident in my role as manager, since I’ve had no prior training in this area. I think that overall, all areas will help me in my role.”

Deborah Harris, Park Place Day Nursery Ltd.

 

“The training has helped me to organize teams more effectively, which I need to further improve in order to become an efficient and productive Project Manager…”

Fewien Berhane, Interfaith Action.

 

“The training given by the course was of incredible help on managing my team, managing my time, and developing a much better relation with my team. I can now use the things I learnt in the course at work and on an ongoing basis…”

Michael Sham Kyriakakis, Eritrean Education and Publication Trust (EEPT)

 

“I found the course content useful. I liked the time management module, and found discussing topics in a group really helpful. I think my time management will improve (I need to learn to say ‘no’) and I feel I will have invested more time in the planning stages of change.
Quality management is something that is very important in a healthcare environment, and I feel I have more confidence in managing this. This course has also taught me the importance of training… ‘

Helen Adams, Doctorcall

 

“I really enjoyed the course and for me, it confirmed that I am carrying out the correct processes in order to effectively project manage. I found the information very helpful, especially in relation to the data collation of holidays, contacts being circulated…”

Kat Louise Turner, Kier Building Maintenance

 

“… I feel it has benefited my role, as I will implement certain tactics during meetings and workshops. I felt tutors were very helpful and understanding, the overall delivery of the course was very good …”

Gabriella Incalza, BANG Edutainment Ltd.

 

“Really good path to self discovery. A real confidence booster, and has provided the tools to work as a team player”

Jane Reid, COZMICK & SIFMA

 

“I was surprised to learn how some of the working practices discussed, while initially not appearing viable for my job, could be adjusted to give results.”

Hilary Glans

 

“I found it useful for my organization and future development, I enjoyed all the sessions”

Shabina Akhtar Excel Finance

 

“It was really useful, helpful and informative. I actually enjoyed all of it, but the delegation section, the most.”

Linda Frances Atkinson, Young People’s Project

 

“It allowed me to look at my team objectively, to see and explore other management strategies in various areas. I particularly enjoyed Performance management, as all was practical and applicable to what I do. Also Time keeping and Change management.”

Gloria Ayim, Interopa Holidays

 

“It exceeded my expectations. I wasn’t looking forward to it at first, but felt inspired and it boosted my confidence. Really enjoyed it!!!

Rachel Bull, Silverfish Productions Ltd.

 

“It was very informative and I gained a lot more knowledge of management. I particularly enjoyed the Problem Solving Session, as well as Reference Management…”

Geraldine Burke, Brent Irish Advisory Service

 

“I learnt the knowledge and skills to take these forward in to my workplace. EXCELLENT!!! I enjoyed interaction with others on the course through discussion and positive leading from the trainer.”

Rosalind Burke, GV Media Group Ltd.

 

“It was very useful and made me more confident as a manager. It was really good going back and putting the knowledge into practice ate work.”

Ebony Chambers, Young Peoples Project.

 

“It met my expectations. I found this course very useful, being a young new manager; I found it a great induction. I liked being taught to delegate.”

Gemma Chambers, Chase Buchanan.


“The course gave me good points to reflect on terms of staff management and organizing my daily duties.”

Svetla Cholakova, BP Clean Ltd.

 

“…Good introduction to Management issues, offered an opportunity to clarify my career path. I enjoyed the opportunity for reflection on my own organization practice. Change to implement the learning.”

Helen Corkin, Teenage Pregnancy Service, LBBD

 

“ I liked the fact that we reflected on our own approach to for e.g. time management before focusing on staff “

Rachel Corns, Coram Family.

 

“ The course was very useful and practical to me. I enjoyed freedom to discuss issues away from workplace; also systems to implement change, prorating tasks, etc, etc. …”

Tiffany Drake, Coram Family.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 




Project Management
Training Management
Hotel Management
Finance Managers
HR Management
Warehouse Management
Account Management
Catering Management
eCommerce Management
Environment Management

Corporate Coach programme- ILM Level 7 (Accreditation - Diploma)

Understanding leadership, mentoring and executive coaching
Developing questioning and listening skill
The coaching process
Ethics values and belief systems

Stand alone courses:

Time management and delegation
Assertiveness, persuading and negotiating
Performance management and coaching
Problem solving
Project management
Financial management for non financial managers
Conflict management

MBA programme (new 2008):

We will be running an MBA program with a number of Business Schools and more details of this can be requested from Tania or Carina

0203 155 1069
email:
carina@rolemodelworld.com

tania@westministermanagement.org.uk

“I have found this course very useful… It has showed me discussion pointers, working through change, managing change, understand the mentoring and managers role, working and enabling the staff to work as a team and to discuss their ideas openly…”

Patricia Anne Gillespie, Valence Medical Centre.

 

“This course has given me the confidence to approach staff at any level to discuss matters of the business.”

Teena Barker, Better Bet B.S.S.L

 

“The course has helped me greatly. The basic outlines on running a project in the correct manner, was a great help. It gave me direction and the ability to run my project smoothly. The skills of running a business works well.”

Brenda Dyer, West Indian Women’s Association (W.I.W.A.)

 

“… very useful as it has helped me in the planning and implementing a campaign in an organized way. It has taught me how to manage and communicate with a team of people effectively and sensitively…”

Nasreen Yousaf, Z Travel (Beelzebnb Ltd.)

 

“I have found this course very beneficial to my current role… I have learnt a lot, gained new skills that will help me work better...”

Jyoti Keshwala, Each

 

“The training has really helped already, in terms of taking meetings (the cut line offered has helped them to be focused, pro-active and manageable), problem solving (from identification to resolution) and appraisals were constructive and goal oriented…”

Felicity Venton, City Screen Ltd.

 

“In order to gain this Qualification, I received face to face training on a range of management topics including problem solving and Time Management.
The online learning information has proved invaluable as has the work Based Assignment, and in particular the ‘Fishbone’ problem identification model which I’ll use again… “

Lillian Brown, Advice UK

 

“To gain such a Qualification is invaluable to my personal and professional development. I have really enjoyed doing the online learning… “

Siobhan Hogan, Advice UK

 

“I think I most benefited for the section on problem solving because it allowed me to focus on a current situation and to implement a plan to resolve it.
I feel that this training has made me more confident in my role as manager, since I’ve had no prior training in this area. I think that overall, all areas will help me in my role.”

Deborah Harris, Park Place Day Nursery Ltd.

 

“The training has helped me to organize teams more effectively, which I need to further improve in order to become an efficient and productive Project Manager…”

Fewien Berhane, Interfaith Action.

 

“The training given by the course was of incredible help on managing my team, managing my time, and developing a much better relation with my team. I can now use the things I learnt in the course at work and on an ongoing basis…”

Michael Sham Kyriakakis, Eritrean Education and Publication Trust (EEPT)

 

“I found the course content useful. I liked the time management module, and found discussing topics in a group really helpful. I think my time management will improve (I need to learn to say ‘no’) and I feel I will have invested more time in the planning stages of change.
Quality management is something that is very important in a healthcare environment, and I feel I have more confidence in managing this. This course has also taught me the importance of training… ‘

Helen Adams, Doctorcall

 

“I really enjoyed the course and for me, it confirmed that I am carrying out the correct processes in order to effectively project manage. I found the information very helpful, especially in relation to the data collation of holidays, contacts being circulated…”

Kat Louise Turner, Kier Building Maintenance

 

“… I feel it has benefited my role, as I will implement certain tactics during meetings and workshops. I felt tutors were very helpful and understanding, the overall delivery of the course was very good …”

Gabriella Incalza, BANG Edutainment Ltd.

 

“Really good path to self discovery. A real confidence booster, and has provided the tools to work as a team player”

Jane Reid, COZMICK & SIFMA

 

“I was surprised to learn how some of the working practices discussed, while initially not appearing viable for my job, could be adjusted to give results.”

Hilary Glans

 

“I found it useful for my organization and future development, I enjoyed all the sessions”

Shabina Akhtar Excel Finance

 

“It was really useful, helpful and informative. I actually enjoyed all of it, but the delegation section, the most.”

Linda Frances Atkinson, Young People’s Project

 

“It allowed me to look at my team objectively, to see and explore other management strategies in various areas. I particularly enjoyed Performance management, as all was practical and applicable to what I do. Also Time keeping and Change management.”

Gloria Ayim, Interopa Holidays

 

“It exceeded my expectations. I wasn’t looking forward to it at first, but felt inspired and it boosted my confidence. Really enjoyed it!!!

Rachel Bull, Silverfish Productions Ltd.

 

“It was very informative and I gained a lot more knowledge of management. I particularly enjoyed the Problem Solving Session, as well as Reference Management…”

Geraldine Burke, Brent Irish Advisory Service

 

“I learnt the knowledge and skills to take these forward in to my workplace. EXCELLENT!!! I enjoyed interaction with others on the course through discussion and positive leading from the trainer.”

Rosalind Burke, GV Media Group Ltd.

 

“It was very useful and made me more confident as a manager. It was really good going back and putting the knowledge into practice ate work.”

Ebony Chambers, Young Peoples Project.

 

“It met my expectations. I found this course very useful, being a young new manager; I found it a great induction. I liked being taught to delegate.”

Gemma Chambers, Chase Buchanan.


“The course gave me good points to reflect on terms of staff management and organizing my daily duties.”

Svetla Cholakova, BP Clean Ltd.

 

“…Good introduction to Management issues, offered an opportunity to clarify my career path. I enjoyed the opportunity for reflection on my own organization practice. Change to implement the learning.”

Helen Corkin, Teenage Pregnancy Service, LBBD

 

“ I liked the fact that we reflected on our own approach to for e.g. time management before focusing on staff “

Rachel Corns, Coram Family.

 

“ The course was very useful and practical to me. I enjoyed freedom to discuss issues away from workplace; also systems to implement change, prorating tasks, etc, etc. …”

Tiffany Drake, Coram Family.

 

“… it has broadened my knowledge more in time management, appraisal, problem solving and change. I enjoyed all the aspects of the course, it’s all important for the daily management of myself and others.”

Sade Etti, Broadway Sixty-Five.

 

“…it was actually more enjoyable than expected. I am really glad I enrolled. The trainer was excellent, I liked the presentations, the contributions of the other trainers, the general atmosphere”

Michaela Frost, Clavering Nursing Home.

 

“The course covered all of the areas that I expected it to. The trainer was very good at moving the discussions along. The group discussion and practical suggestions for new things, were really useful…”

Heather Garrick, Explore Learning.
“The course did meet my expectations, this was mainly due to the trainer and the way she imparted information and encouraged group discussions on each topic covered. I enjoyed a lot these discussions as this provided a good opportunity for everybody to share their experiences.”

Neil Goodenough, Securities and Investment Institute.

 

“The course was very practical and relevant. It was good to listen and discuss other participants experiences and ideas.”

A Manager , Management Futures Ltd.

 

“I have come away better equipped to manage, and more informed as to several different aspects of management. It was all usefull. I liked the variety of participants, and the managing difficulties section...”

Laura Gould, Coram Family

 

“ I think this training is very beneficial. I enhanced my skills in problem solving, analysis and time management…”

Suzie Green, Tearfund.

 

“It has opened my eyes about how to be a more effective manager, which is why I attended the course. I liked the section of problem solving skills. I enjoyed looking at the methods for solving problems logically.”

Gifty Osei Gyamfi, Cfa Lettings Ltd.

 

“As I am looking to step into management, it has really given me lots of ideas for the future. Talking about everyone’s personal experiences really helps, and has given me lots of ideas. I liked that the course was very interactive and not to much written work.”

Sarah Hammond, Maven Training Ltd.

 

“I Learned a lot which will really benefit me in the future... I enjoyed the training classes the most as I learned a lot of useful tips. It was interesting and everything was explained clearly.”

Elaine Hanifin, European Sole Ltd.

 

“…All areas were interestingly delivered and easy to understand.”

Beatrice Herron, Citizen 2000 Education Institute.

 

“I feel I have gained a real understanding of the management structures and I have been able to put to immediate use the training given to me. It was great.
Concentrated and short, easy to attend, very good and practical info.”

Paula Hiltunen, Scanciming Ltd.

 

“It covered all of the basis that I will use as a manager. I liked problem solving as you could see and outcome of what you came up with, a thing to do.”

Christine Hoffmeyer, Abrahams.

 

“It will help in my role, and to communicate tasks and explanations. All of it was very good.”

Jeanette Hooper, Westmeria Nursing Centre

 

 

 

 

 

 

     

 
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